Apple has recently unveiled a new tool in its website to help
users who wish to shift from iOS to other smartphones. The new web tool allows one
to de-register their mobile number instantly from Apple's iMessage system. Apple
was criticised by users for disappearing text messages after they changed their
devices.
Many ex-iPhone users had complained earlier that they did
not receive text messages from their friends and relatives. The issue was due
to Apple routing the texts through iMessage even after the users switched over to
other devices. Since iMessage is used only on Apple's platforms, users who changed
from iOS but failed to disable iMessage wouldn't see messages sent with Apple
devices.
Users who experienced the problem had only one solution - they should deregister
the old device from Apple accounts.
But with the new web tool, one should enter the phone number
to be uncoupled from Apple's iMessage system. Apple then would send a
confirmation code. The user should type it in the browser window and he will be
free from the issue.
This tool is not useful for those who don't
switch devices, but for people who often change SIM cards to different devices.
The new tool will make the transition smoother. The company faced a lot of
criticisms from former iPhone users when they reported disappearing of iMessages
with some of them even filing case against Apple.
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