IBM has announced that
Financial Software and Systems (FSS), a global leader in payment technology and
transaction processing, has selected IBM's MobileFirst platform to revamp its
existing digital banking solutions to ensure it remains the leader in the
mobile payment and mobile banking ecosystem in India/APAC regions.
The rapidly growing FSS
clientele includes over 100 leading global banks and financial institutions, as
well as, some of the world’s largest processors, pre-paid issuers and
retailers, including over 35 public and private sector banks in India.
With banks constantly
trying to lower their operational costs and transform their bank branches into
sales centers, mobility solutions for banking have become crucial while
customer stickiness via mobile banking services has become top priority.
Increased demand for mobile services from customers has compelled banks to look
for solutions that are compatible across mobile operating systems and handheld
devices. At the same time, banks expect the solution to future-proof them from
the rapid changes in the mobility space and help them scale seamlessly to cater
to future demands.
This strategic
partnership will result in providing scalable next-gen mobile banking solutions
to banks in the APAC region. Together, FSS and IBM will be able to power nearly
millions of devices with this next generation payment applications for banks.
IBM's MobileFirst
platform integrates the build, test and management phases of payment solutions
seamlessly. It enables standardization of processes on a single platform,
thereby improving efficiency in addressing time to market needs with agile app
development. The platform also offers enhanced security ensuring a fully
protected app along with reduced total cost of ownership and business
continuity – provided by assured support on future roadmap and development for
new OS. It comes with key features like Device Fingerprinting (OS, IMEI Code
and System Info) and Mobile Device Management that includes remote de-bugging
and software fixes. It also offers Mobile Application Management along with
auto upgrades and seamless upgrading of mobile banking and mobile payment
features on the move, to deliver a seamless mobility experience for the banks.
“FSS aims to be the best
payments technology and transaction processing provider in the world and is
continuously investing in cutting-edge technologies to enhance customer
experience and introduce innovative products and solutions to meet the evolving
needs of its customers. In line with our core values of providing
state-of-the-art infrastructure solutions, we are continuously looking for ways
to foster innovation to deliver greater value and superior customer experience.
Also, our belief in IBM as a trusted technology provider was further
strengthened with the unique capabilities of the MobileFirst Platform which
will help us provide scalable next-gen mobile banking solutions to banks in the
APAC region,” said Suresh Rajagopalan, President – Software Products, FSS.
IBM’s MobileFirst
Platform continues to enable enterprises to accelerate delivery of their mobile
strategy with development libraries, capabilities that are designed to
facilitate secure integration and a ubiquitous data layer to provide a more
engaging user experience. It can help clients achieve greater efficiencies and
take advantage of new growth opportunities in untapped markets while securely
scaling the number of users and apps being delivered to the market, especially
in the financial services sector,” said Naveen Gupta, Asia Pacific Executive
– MobileFirst, IBM.
